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Updates on COVID-19 (Coronavirus)


We're prepared. 

Delta Dental of Massachusetts is closely monitoring – and working hard to help prevent – the spread of COVID-19, also known as coronavirus. The health and safety of our employees, partners, members and communities is a top priority, and we want to ensure everyone has access to the right resources in this challenging time.  

We’re meeting daily to monitor news about the global coronavirus spread and discuss how to best protect the safety of our employees and members while also ensuring we can continue to provide great dental coverage. We will continue to share information about our preparedness and any potential changes on this page. While information on coronavirus and its spread will continue to change, we’re confident in our ability to continue delivering on our mission to improve the oral health of all. 

Emergency Dental Care

While the American Dental Association, Center for Disease Control and many states have urged dentists to close practices or limit treatment of patients to emergency care, please do not assume that your dentist is unable to treat your critical needs.

The first step is to call your regular dentist.

If you have urgent needs that cannot be met by your regular dentist, our team can help find another provider in your area that is available for emergency care. Call us at 800-872-0500. 

As a guideline, the American Dental Association has described dental emergencies as potentially life threatening and requiring immediate treatment to stop ongoing tissue bleeding or alleviate severe pain or infection. Urgent dental care focuses on mouth conditions that require immediate attention to relieve severe pain and/or risk of infection.


What to do if you have a dental emergency during the COVID-19 Pandemic. »

Keep Your Mouth Healthy at Home During the COVID-19 Pandemic

Good oral health is important to all of us, and your health is our number one priority. We understand the power of prevention. Together, we can take extra precautions to keep people safe and healthy.

Keep the Gleam in Your Smile during the Coronavirus Pandemic

Check out Delta Dental’s recommendations for at-home oral care that you can do in front of your own bathroom mirror!

Daily Tips on Staying Healthy

Take steps to prevent the spread of germs and viruses infographicWash your hands often with soap and water for at least 20 seconds, especially after using the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

The CDC always recommends:  

  • Maintain social distancing. 
  • Avoid touching eyes, nose and mouth. 
  • Stay home when you are sick. 
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.  
  • Avoid close contact with people who are sick.  
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe that contains at least 60% alcohol. 
  • If you have fever, cough and difficulty breathing, seek medical care early. 
  • Stay informed and follow advice given by your healthcare provider. 

  Industry Resources

These additional sources offer important updates, guidelines and tools available for reference.

American Dental Association (ADA):


 American Academy of Pediatric Dentistry (AAPD):


Centers for Disease Control and Prevention (CDC):

Stay up to date about coronavirus on the CDC website.

Advisory from the Massachusetts Dental Society.

Massachusetts Department of Public Health Coronavirus Resources