Contact Information
Customer Care
Group Plans
For members who receive dental coverage through an employer or the Massachusetts Health Connector.
Toll free: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET
Email us: use our Contact Us Form
Chat with us: Use the green chat button on the bottom right corner.
For specific customer service units, visit our Account-Specific Information page.
Individual and Family Plans
For members who self-purchased dental coverage directly from us.
Prospective members: 844-764-5301
Monday - Friday, 8:00 am to 8:00 pm ET
Current members: 888-899-3734
Monday - Friday, 8:00 am to 5:00 pm ET
Email us: use our Contact Us Form
Provider
Group and Health Connector Plans
Phone: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET
Email us: use our Contact Us Form
Individual Plans
Phone: 888-899-3734
Monday - Friday, 8:00 am to 8:00 pm ET
Email us: use our Contact Us Form
Provider Operations
Phone: 800-872-0500
Monday - Friday, 8:00 am to 4:00 pm ET
Email: Provider@deltadentalma.com
Additional Contacts
Corporate
Delta Dental of Massachusetts
465 Medford Street, Ste 400
Boston, MA 02129-1454
Email: customer.care@deltadentalma.com
