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Contact Us

Tufts Health Plan Customer Relations:

1-800-701-9000 (TTY 1-800-208-9562)
Monday - Friday 8:00 a.m. - 8:00 p.m.
(From October 1 - February 14, representatives are available 7 days a week, 8:00 a.m. – 8:00 p.m.)

After hours and on holidays, please leave a message and a representative will return your call the next business day.

 

 

Tufts Health Plan is an HMO plan with a Medicare contract. Enrollment in Tufts Health Plan depends on contract renewal.

Delta Dental of Massachusetts is an Independent Licensee of the Delta Dental Plans Association. ®Registered Marks of the Delta Dental Plans Association. This plan is administered by Delta Dental® of Massachusetts.
 
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. Please see Evidence of Coverage with Tufts Health Plan for complete details of your rights and obligations. Should any discrepancy arise, any such Evidence of Coverage supersedes this benefit information.

This information is available for free in other languages. Please call our Customer Relations number at 1-800-701-9000 (TTY 1-800-208-9562), Monday – Friday 8:00 a.m. – 8:00 p.m. (from Oct. 1 - Feb. 14, representatives are available 7 days a week, 8:00 a.m. - 8:00 p.m.). 

Esta información está disponible de forma gratuita en otros idiomas. Comuníquese con nuestro departamento de atención al cliente al número 1-800-701-9000 para obtener información adicional. (Los usuarios de TTY deben llamar al 1-800-208-9562). El horario es de lunes a viernes, de 8:00 am a 8:00 pm (del 1 de octubre al 14 de febrero, los representantes están disponibles los 7 días a la semana, de 8:00 am a 8:00 pm).

Important: Your dental benefit and coverage plan is called the “Delta Dental Option,” which requires members to seek services from providers in the Delta Dental PPO network only. Your dental benefit under this plan does not cover dental services from Delta Dental providers who are outside of the PPO network or any out-of-network providers. For additional questions regarding this benefit or provider network, please contact customer service using the number listed on your card.

The provider network may change at any time. You will receive notice when necessary.

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