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About Us

Account Executive


JOB SUMMARY:


Account Executive performs contract management, client retention and growth of the current business.

 

PRIMARY JOB RESPONSIBILITIES:
 

  • Provide on-going, effective communications and service to the current clients via conference calls, day-to-day interaction, and potential on-site meetings.
  • Provide on-going direction for all Delta Dental staff on administration of the client’s program, and to ensure Delta Dental meets the terms of the RFR and contract.
  • Identify client expectations, communicate expectations to Delta Dental staff, and ensure expectations are delivered effectively.
  • Implement Client Services Planning Process with clients to establish goals and set expectations of the program.
  • Proactively resolve issues and strengthen relationships at various professional levels within the client’s organization.
  • Increase access for members by developing plans to help strengthen and expand the provider network and to participate in the planning of outreach activities to members. Draft and negotiate Amendments to Dental Service Agreements as necessary.
  • Monitor changes in regulations and fee schedules, and ensure compliance with state and federal guidelines.
  • Ensure that Delta Dental is funded appropriately with regulation and fee schedule changes, and ensure Delta Dental is receiving rate increases, as defined in the contract.
  • Ensure timely and accurate reporting to clients.
  • Assist in updating Office Reference Manuals, organizing client audits, and the implementation of corrective action plans as necessary.
  • Seek additional sales opportunities with current clients.
  • Obtain letters of recommendation from clients, providers and other organizations. Update Regional Executive Director regularly on major issues, both internal and external.
  • Perform projects as assigned by Regional Executive Director. Other duties as assigned. Adhere to Delta Dental business practices.
 

JOB QUALIFICATIONS:
 

Required:
  • 3 years’ experience in managing clients, preferably in healthcare or dental insurance.
  • Excellent Oral and Written communication skills. Efficient PC skills (Word, Excel, PowerPoint).
  • Excellent interpersonal skills. Ability to travel (10%). Ability to understand and articulate regulatory language.
  • Experience in managing cross-functional projects. Required to attend additional training as requested/deemed necessary.

Preferred:
  • College Degree or related business experience preferred. Sales and negotiation skills a plus.
 
  

PHYSICAL DEMANDS:

 
  • Incumbent must be able to communicate effectively.
  • Requires overall light physical effort (up to 25lbs.)
  • Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal computer).
  • Ability to travel or move about within and outside serviced facilities required
  • Incumbent works primarily in either a private or shared office environment.
 
  

COMPANY PROFILE:

 
As one of the nation's leading oral health companies, we direct all our energy and resources to improving oral health in the communities we serve. We depend on our people for our ability to provide the highest-quality benefit programs and superior customer service. If you're looking for a challenging work environment where you will be asked to continually develop your skills, you've found the right place.

We are a growing, financially sound company with many advantages to offer to our employees. In addition to competitive salaries and a great benefits package, we also offer a stimulating, productive work environment. Work-life balance is a reality at Delta Dental, as is our commitment to our employees' career advancement.

Delta Dental is an equal opportunity employer. We believe that your work history is the best measure of the value you will bring to the company. We do not base any employment decision on a person's race, religion, color, national origin, gender, sexual preference, marital status, age, veteran status, or disability unrelated to the ability to do the job.





Please submit your resumes to jobs@greatdentalplans.com (Please add job title in the subject line)

Account Executive (PDF)