Find a Dentist
Search for a specific dentist or find dentists in your area.
Find a Dentist
Frequently Asked Questions
Q. What plan do I have?
RTX members have the Delta Dental PPO Plus PremierTM plan.
Q. What is the difference between the Delta Dental Premier and the Delta Dental PPO network?
Delta Dental PPO gives you the lowest possible out-of-pocket costs. Participating dentists in the Delta Dental PPO network agree to accept lower fees for procedures, providing larger discounts that result in savings for Delta Dental members.
Delta Dental Premier is the largest dentist network in the country. In fact, more than four-out-of-five participating dentists in the nation have agreed to accept Delta Dental’s pre-negotiated fees for dental procedures.
Dentists in both networks have agreed not to charge more than Delta Dental’s allowed fees and they won’t balance bill you the difference between the allowed fees and their regular fees. Either way, members get savings and protection.
Q. What are the benefits of seeing an in-network dentist?
You get the best value. Not only will you maximize your benefit, your dentist will submit dental claims on your behalf.
Q. How do I find out if my dentist is part of the Delta Dental network?
Delta Dental has the largest national network of dentists across the country, so you are sure to find one that’s near you. Our online Find a Dentist tool makes it easy to choose a dentist. The tool will target your search by your plan name, which is Delta Dental PPO Plus PremierTM, and your city or zip code. The tool can also be used to search for a specific dentist, or search by practice name and specialty. Remember, choosing an in-network dentist will most likely always save you the most money on care.
Q. What happens if I visit a dentist who isn't part of the Delta Dental Premier or Delta Dental PPO network?
Your Delta Dental benefits also cover services performed by dentists who don't participate in our network. However, discounted fees and balance billing policies don't apply to non-network dentists and may result in greater out-of-pocket costs.
In addition, when visiting a non-network dentist, members are responsible for submitting their own claims.
Q. How do I submit a claim myself?
If you receive services from a dentist that is not part of our networks (who does not participate in either the Delta Dental PPO or Delta Dental Premier network), you can download a claim form from our secure member portal. To fill out the claim form, you will need the American Dental Association procedure codes (provided by your dentist’s office), along with your dentist's information and tax identification number (TIN). If available, please attach a copy of your bill as well.
Mail your completed claim form to:
Claims
Delta Dental of Massachusetts
P.O. Box 2907
Milwaukee, WI 53201-2907
Fax your completed claim form to 617-886-1199. Please write “Attn: Claims” at the top.
Q. How do I obtain my subscriber ID number?
There are three ways you can obtain your subscriber ID number.
• Register for the member portal and sign on. Click on Member Eligibility to the left and choose the option to print an ID card.
• Register for the member mobile app and sign on. Your ID card will appear on the app’s home screen.
• Call the Delta Dental RTX Customer Care Center at 877-335-8227.
Q. Where can I get a copy of my dental plan summary of coverage?
Go to YourTotalRewards.com/RTX.
Q. How do I register to view my dental benefits and claim information?
Go to DeltaDentalMA.com/RTX.
Click on the login button to go to the Member Login Page. To the left, click on “Members click here to register.” After agreeing to the terms and conditions, enter your name, date of birth and 9-digit member number. If you do not have your member ID number, call the Delta Dental RTX Customer Care Center at 877-335-8227.
Q. Can I view my claims history online?
Yes, once you have logged into the member portal, click the green link “Member Eligibility Inquiry” on the upper left side. Then click on the gray link “Member Claims” in the middle on the right. A list of claims, identified by number, date of service and amount paid will appear. Click on the claim number for more details about the services.
Q. Can I view dependent information on the website?
No. The member portal use is limited to members 18 years and older, and members can only see their own information. If covered dependents (18 and over) want to see their information, they must self-register.
Q. How do I submit an out-of-country claim?
Delta Dental of Massachusetts provides benefits for services performed out of the country. If you see a dentist outside of the United States, you are responsible for obtaining the necessary documentation for services provided. The following information needs to be submitted:
• Itemized bill from the dentist converted to U.S. currency based on the date of service
• A completed claim form with subscriber identification number and the group number
• English translation of all materials
Mail your itemized bill, completed claim form and translated materials to:
Claims
Delta Dental of Massachusetts
P.O. Box 2907
Milwaukee, WI 53201-2907
Fax your completed claim form to 617-886-1199. Please write “Attn: Claims” at the top.